Just give it a little while to break in. Again call, hold for about an hour only for them to let me know they have to reschedule the mattress delivery. But they stuck it to me. Then as I was tucking my daughter in one night, there it was a bed bug as big as a chocolate chip drop. I love the adjustable head and foot sections. I had to explain to them why I'm returning items I only just bought a little over an hour ago. I doubt I will ever walk into IKEA again. I show her the picture of moldy mattress and receipt . Simply excellent quality at a good price. Wake up feeling like we slept on the floor. The employee put what I wanted in the system and told me that it would be ready downstairs when I was done shopping. I purchased a mattress after carefully trying out the mattresses in the store AND ASKING LOTS OF QUESTIONS- the one I received felt nothing like the one in the store. Annnnnd another thing, have you ever seen those videos of when they cut Ikea furniture in half?? Ikea is nice for those who plan to constantly replace their furniture but if you want something durable and is built to last, I would not, I REPEAT, not buy your shizzz here. The reason they gave us that they couldn't locate it in the warehouse! (I have never had back problems and always had hard mattresses previously) It is the hardest mattress money can buy and even with a topper it doesn't make the slightest difference. Bed configurator – choose and personalise your bed, Comfort guide for mattresses, duvets and pillows, Simple changes for a more sustainable life, Price valid 01 Dec - 17 Jan or while supply lasts, Price valid 17 Dec - 17 Jan or while supply lasts, Price valid 07 Jan - 17 Jan or while supply lasts, Price valid 17 Dec - 06 Jan or while supply lasts, How to choose furniture that lives longer. A case number was created for me to apply for a credit to back to my card and schedule the chest delivery. I am hoping IKEA is faithful to the guarantee. He replied coldly and sternly, "Sorry sir, but that is all we can do. I know the price can be intimidating, however, it is 100% worth it! These mattresses provide good support overall, but there are some that mention issues with even support long term. Bank said there is nothing on their end indicating that a refund was made. Tempur-Pedic is the memory foam mattress pioneer and a household name in the mattress industry. I finally ask to speak to a manager and they say they don't have a manager working for the next couple of days. Ordered a crib and mattress, haven't received the mattress....It's for my new born; 1. Waited 20 mins to connect to a rep. Wrong parts .. Side Note: I've called IKEA to say that if my items are not delivered tomorrow I want a refund/ cancel my order. Even though, the store worker picked out the wrong size bed frame for me, the customer service person said it would still cost $50 (half of the delivery fee) to get my bed frame, which is ridiculous, but I agreed. The Mausund is IKEA's latex mattress with 85% latex and 15% synthetic foam. I probably sound like a paid advertiser at this point, haha, but I assure you I am not. It has been a disappointment. I told him I wanted a refund. Having said this, it's worth noting that my husband and I are both (predominantly) back sleepers and I don't think this particular mattress and topper combination would be soft enough for a side sleeper. 140x200 cm 160x200 cm 90x200 cm Standard king Standard single Standard super king. I decided it was a great deal so I purchased the discounted mattress instead of paying full retail. Having had back issues for some time, I was convinced that it was our, not so old and expensive Sleepmaker mattress, which I was very disappointed in. Or perhaps it reflects the company's real policies? We rented a truck and drove all the way from Larkspur but were told it was not there. But I was at the checkout I just figure out it wasn't the brand I want. Think I'm going to like it. It has also resulted in some shoulder and neck pain. EX DISPLAY TEMPUR EURO KING MATTRESS RRP£3449 FIRM RATING FITS IKEA BED 160x200. I waited 45 min behind 2 people. We were hooked on tempur pedic from the first time!! AWESOME. I actually find that the quality of the furniture has gotten better over the years which is the ONLY reason this review gets 1 star, otherwise it would be zero if the choice was possible. Tempur-Pedic Double Mattresses. These mattresses do a good job with durability for the average customer. First I purchased the firm option but found it way too firm woke up with body aches so I changed it to soft. The cooling aspect of the mattress is very unique from other memory foam mattresses and really does seem to draw the heat away from you body and keep the temperature cool. See all double beds. I told him to please be mindful when replying. This is your last chance to take home these items before they say “hej dÃ¥!” (Swedish for “goodbye!”). We are both side sleepers. I do not appreciate being treated like a criminal just because I do not agree to being abused, lied and threatened by management's muscle men. When you see "New lower price", it means we've found a way to offer good quality, function and even better prices on your favourite products. I didnt want a pillow top because they get sink holes, so I wanted to be able to replace the mattress pad rather than the whole mattress when the mattress pad fails.I checked out lots of mattress shops but couldnt get a mattress of similar quality with these features anywhere near this price, plus I kept getting the hard sell to upgrade which is very annoying!As someone else mentioned, it really did smell a bit like hay in the first day or two, in a nice way, but it doesnt smell at all now.I am very happy with it so far and will try to remember to post an update once I have had it a while, as I found it difficult to find enough reviews to make my decision. Take it from this doctor, this mattress is all hype. When it comes to your own comfort, your own body is the only North Star. Can't say "hate it" enough. If so, we can talk about a replacement." Homme Eau de Toilette 125ml Spray Men's - NEW. Then off to the bed section of ikea. Here it is over a week since I placed my order and I still don't have everything to make my order complete, for an order I was told that everything was in stock. We left it at our old home which become a rental unit that was converted into a furnished rental. My wife was waking up with back pain and me with hip pain from our 15 year old firm inner spring mattress. I reached a call center. I got a friend, rented a truck, and took the mattress in. The Sultan Flokenes. "No. For a little background, over the last 5 years, my wife and I have slept on virtually every high profile bed in a box out there. 1. Took the rep a few mins to pull out the status. I called the manufacturer and they advised that I must use a protector cover on the bed to protect my warranty but if I can't feel any cooler after applying the cover and a sheet then why should I keep this bed. The company has designed special sheets and bedding that can be placed on the mattress. This means most sleepers leave positive feedback, but there are some rare low reviews. Sadly, not everyone rates these mattresses well for longevity. Mattress & furniture shopping is an oftentimes tedious and mundane task. You'll find the most popular mattress types and toppers for your sleeping style, size, and comfort preferences. My husband is able to sleep all night for the first time in months, and I love the feeling of the mattress meeting your body when you move! JOOP! I have never experienced anything like this before: I went to Ikea Emeryville, CA to purchase a queen malm (brown veneer ash) bedframe, lonset slats, mattress and mattress pad. This mattress features wool on the top layer for added softness above the thick layer of latex / synthetic foam. Well this is a review on one of the customer service people on the floor. The mattress looks good to continue its domination in the market far into the future considering the high quality it has to offer. Bed frame, high, w 2 storage boxes Standard Double £ 179 (13) More options available. But we were unhappy with all of them. I used to have to sleep with a pillow under my knees, no more. I was happy Two weeks later it started to sag. Long story short, I've now been back to Ikea 4 more times since the initial purchase and return date and still nothing has been resolved. Please fix this IKEA. £6.95 postage. Hate it!!!! If you’ve been looking for a new mattress, then you’ve no doubt heard of the Tempur brand. I'm still missing my $600+ dollars and I'm looking to go back again to settle this once and for all. My husband and I bought the Hesseng (firm) a few months ago, after much research and shopping around. Plus TEMPUR ® Original Mattresses are easy to maintain. But I was waiting for 45 minutes still not get though the phone. Also, a little tip, I use a really low profile pillow on this because it allows my shoulders to get into the mattress more and align my spine better. IKEA/European king. I waited on the phone for hours to speak about a missing mattress and wrong parts 2. This was the last thing I needed after having worked overtime all week with family on their way into town and I only had ONE opportunity to get them some type of bed to sleep on before their arrival. The supposed store manager, by the name of Jeff acted rudely, abusive and when he realized that we did not accept his abuse decided to call two muscle men to force us out of the store, My wife and I are 60 year old persons just stating our right to get our money back for a product that was not delivered to us as agreed. He will sleep through my alarm and will sleep until after 7 am! I put together my bed frame first, which I then realized was actually a full bed frame. We can't really say anything unless we look at it first." A little hard getting used to, but am liking it better now and have been sleeping well. Double Mattresses. Long story short, that was a terrible idea!!! I smiled at the employee while she took care of the woman in front of me. Within a week, you'll see a difference in how you feel in the morning. She said she made a note in her request; they will call back on the same day or the next day. Would have been better off paying a little more to a more professional furniture store with real customer service. I am also very happy with the service I received from mattress specialist Philip at the Carle Place NY store. Received no email, text message, or call from 11am to 3pm. My boyfriend and I bought it last year, and ever since I have suffered from a terrible back ache. Tempur-Pedic has a wide selection of accessories that you can use with your mattress. For both times, I had to call customer service, average waiting time is 40 mins, to find out that my delivery is canceled. I'd give them 0 stars if i could.. I have lived in many homes before. 20 more minutes and my order was finally ready. We know choosing the right product isn't easy, so why not try our step-by-step product finder? I should have gotten one of these a long time ago. A good night’s sleep will help you to keep up your energy levels as autumn draws in. Disappointed, after pick out the pillow top that we want, the girl who works there said if we buy it, can't return. However, some folks have described feeling discomfort overall, so make sure to figure out if the firmness and overall specifications are for you.Edge SupportEdge support is a useful indicator of resistance and support along the sides of the mattress. Instead, it has a 4cm thick layer of natural latex. As a repeat visitor I keep getting let down by your terrible customer service and cheap furniture. My gripe is with the awful customer service! We sleep longer and awake refreshed. I purchased this because I am a hot sleeper and to take these night sweats away by at least 50%, so far I can't justify the money I've spent. When she was done she walked away and seemed to meander around-She never said to me when I arrived "I am sorry but when I am done with this person in front of you I will be leaving" . MALM. The lady who works in return center said she cannot do anything, cannot return or exchange it for me. Choose a TEMPUR® mattress that actively adapts to your shape. I have it on one of thier foundations sitting directly on the floor. Why on earth was I not told earlier, why on earth deliver a bed frame knowing the mattress was not there. Agree with comments below. We wanted a reasonably firm mattress with sufficient padding, but preferred to avoid memory foam due to concerns about toxicity. She said she filled out a form for me, gave my info to the delivery team, they will get back to me about the delivery time. Some customers felt very comfortable with their new mattress, but others couldn't get comfy. I told them to please move forward with everything else. This Ikea has BY FAR the worst customer service and without a doubt should be rated below average. £19.99 . 1. The mattress is very comfortable. After only two sleeps, my back definitely feels a bit better this morningI chose the Hesseng because it has good quality materials, zoned pocket coils and no pillowtop. If she didn't make any promise. now we have went back to a tempur-pedic and we love going to bed everyday now. In desperation, I am utilizing public media. This is a review for Dynamex (IKEA's delivery service) I bought a king size bed, slats, and mattress from IKEA and paid for a delivery service on Thursday. What a difference ! Don’t lose sleep trying to narrow down which is the best IKEA mattress. I'm primarily a side sleeper and wake up much less and do not feel the need to toss and turn to relieve pressure points. Same, story "ma'am your order cannot be located in the warehouse" and "ma'am, we are doing our best." I let him know that another Dynamex employee let me know that my delivery would happen tomorrow and I could expect to get a delivery window today. So now I had to stand in line in returns to get my money back. After my last terrible experince spending too much money on a horrendous Harvey Norman, King Beard, I cant recomend this highly enough. I tried adding a memory foam mattress pad to extend its life, but that didnt really work - it just felt like being partly buried in a softer hammock.The Hesseng mattress is very firm, as others have mentioned, but using the mattress pad (its also ikea - tussoy) on it I find it really comfortable and supportive. If you know what's good for you, please I advise you to take precaution when purchasing furniture from here. However, the pro breeze pillow is much too thick and was a total waste of money. I went in and bought a bed, mattress, box spring and Bos spring cover and paid for delivery and assembly. With the reputation of starting the memory foam mattress movement, Tempur-Pedic has a legacy to live up to, and with a suite of offerings to fit nearly every sleeper -- including a new mattress in a box -- there is a lot to be said for this brand. I told him this was the worst consumer experience of my life. It's not too firm it moves with you It's most comfortable mattress I have ever tried , and in almost month since purchase I have Better sleep , cooling affect has been excellent! (I got a lot done around the house while on hold.) The flat corrugated plank or board is attached to the foundation’s top surface to provide additional support. By and by, the first scheduled delivery occurred and an item was damaged ---more time on the 888 number to arrange replacement item via a new case number. It doesn’t matter which of these three materials you choose - the characteristics and advantages of the three mattress types are similar. My wife and I knew that the Tempur-Pedic ProBreeze was the mattress that we were going to purchase from the moment that we laid on it. We absolutely love it! I STILL HAVE NOT RECEIVED MY ORDER. I have slept for 2 days in this bed which is the most expensive mattress for a full king(no split) and I have woke up sweating throughout the night. I finally asked her to focus on processing my paperwork. Longevity is one of the most important things to mattress buyers, but due to new companies and products, it can be hard for shoppers to find out the truth. Anyway, I asked one ikea sales floor person about whether the beam was supposed to come with the bed and she mentioned no. We originally got the Hyllestad from Ikea and it smelt awful, chemicals etc due to the memory foam (I found out after some research) after 3 weeks with the window open night and day the smell still wasn't gone. A great mattress at a good price, only time will tell how long this will last. Whoever helped me at the store pick the bed frame off the shelf, the cashier, and the person who did my delivery all looked at either the item or the receipt of my purchase and no one pointed out that I was buying a full bed frame. When I asked for an explanation he simply said, in a matter of fact tone, "Your order is lost and there is nothing I can do" Wow. I was assured by the woman at Dynamex that she would call the driver every 15 minutes to get an update on my delivery and that she, in turn, would call me to give me a status update. The old mattress that I have been used for more than ten years. I'm also glad that the mattress pad is replaceable, since I've read a lot of complaints about mattresses which have the plush layer attached. I has owned a memory Foam temperpedic for 12 years This new Breeze Firm mattress compares to NONE ! Is he the gangster or are they all? May all benefit! Bed Frame, Box set, Mattress all in all just under $900. He transferred me again to the US team. I argued if FEUPA told me at the beginning. During the last month since our purchase, I have spent over 5 1/2 hrs on hold/speaking with 5 or 6 different customer service reps at 888-888-4532. I am so happy I splurged on myself and got both of these .. no more dips from the old mattress ! If you are reading below, my nightmares start on 4/24 4/22 Purchased sofa and mattress at Emeryville IKEA; delivery is arranged on 4/24 from 11am - 3pm 4/23 Received a text message asking to confirm Tuesday's delivery; happily responded YES. It's cool to the touch and provides comfortable support. Wife bought a mattress and after checking in person at store was told it was ready for pick up at a warehouse in Hayward. I suspect poor communication between Ikea and local delivery service they use. I just wanted to sell the mattress and get the whole thing over with. Casper, Purple, Helix, Yogabed, etc. I have never lived in a home with bed bugs. or Best Offer. They gave me different excuses!! First we bought the firm Hesseng which was a bit too firm, and when you first lie on it I can guarantee it will be the firmest mattress you have ever slept on. I guess you get what you pay for . Took her awhile to find out what happened. Ikea is a very popular brand but manages to sell at an unbelievably affordable rate. The employees told me it was being taken care of, when it clearly wasn't. Then I exchange it - but if I had them pick up the first one, wait for the return, then order the second one with the credit I would have been without a bed for about a few weeks. I am a big guy with 7 ruptured disc in my back and neck and usually toss and turn every 30 minutes at night and am now just turning 2 times a night and am sleeping great. My apartment is a mess because I have nothing to put my stuff in! I had to spend over an hour to get through only for them to tell me there was a discrepancy in my order, but they couldn't tell me what. This is not how you treat your customers in ANY business and I would certainly expect more from a company such as this. Tempur-Pedic 6ft Super King Size Mattresses. Every night since we've gotten our new beds, I've looked at him and said, "I LOVE THIS BED". The delivery people would rude and extremely 'rough'. I will update you as it unfolds. Ikea, this is terrible. It's really a good night's rest. I ended up returning the Tromsdalen mattress pad unused - didn't need it. These pillows are made with the same material as the mattress. Then 3 scheduled NO SHOWS since then. I don't like sales people most of the time because they are too pushy or most customer service people don't spend that much effort into explaining things, but this was a diamond in the rough. Find your mattress. It's uncomfortable as hell to sleep on at this point because it is so lumpy. This is not a living room set missing the coffee table, and IKEA has not lifted one finger to resolve or help in this situation. Retrospectively, I think my spine was readjusting, having been used to a seriously sagging mattress that was well beyond its use-by-date. Hurts my shoulders. They told me, "go ahead and take the mattress in and they will take a look at it. The sleeper weighs 48 kilos so it was not a weight issue. If you are looking for comfort, Temper-Pedic is the way to go. I have just gotten off the phone, so I hope the credit will show up in "2-3 business days." Went from a 7 yr old Serta I comfort to a tempur-pedic luxebreeze soft, and Wow what a difference, we absolutely love our bed. Don't get me wrong, I like browsing through Ikea. I love seeing their displays because it allows me to become inspired and decorate my house to my own creativity. We have been sleeping on our LUXEbreeze 8F cooler mattress for a month or two at this point and we both wonder what the heck is wrong with us that we didn't do this years ago! Whatever Tempur-Pedic has done, they've done it right. An "as-is" item doesn't give IKEA the right to damage the product even further and force the customer to take it. He waited for 1 hour and 20 mins before speaking with a representative. For years my husband and I have both suffered from back pain and rarely are able to sleep through the night because of that pain. I'm always reluctant to write reviews on such poor customer service but I feel as though this time around it needs to be heard. lesson learned tempur-pedics' from now on. Tempur-Pedic Medium Mattresses. They gave me a brand new replacement, the same mattress (Sultan Flokenes) and I brought it home. So, before 4pm I gave Dynamex yet another call. This bed sleeps great on my stomach, back and side. All designed for many years of comfortable nights’ sleep. I asked her to make a note that they need to call me back ASAP as I just moved in and am waiting for the mattress. It truly has been a wonderful experience. Don't buy it. The delivery people didn't tell my neighbor they didn't have the mattress just made it seem like everything was grand! See all double mattresses. After reading others' reviews here, I decided to get the firm Hesseng and also buy the Tromsdalen mattress pad in case the Hesseng was too firm. I went all the way back to the store to get answers and they said it wasn't delivered because the BOX SPRING COVER was out of stock! Better nights rest equals better quality of life!!! VYTRONIX 3 in 1 Bagless Upright Vacuum Cleaner Handheld Stick 600W Corded Hoover. The mattress arrived at my home with no plastic, and an additional large round dirt stain on the corner at the head of the mattress, and another stain on the "pillow" top of the mattress. Like all things you read on the Internet, understand there is no better judge than yourself. My sleep improved significantly after buying the Hesseng, but I found it was still a bit too firm. We are both finally able to find comfort and sleep well. Never feeling too warm ! Replacement item and chest was scheduled/delivered/assembled a few days later (they combined delivery of the two items, which was convenient for all), but again, not at the originally appointed time. The bed is very comfortable and gives very good support. When I ask Michael for details/ an explanation he acts as though I am irritating him. Since we got our new beds (we got two Twin XL's and separate adjustable bases), my husband, for the first time since I've known him, has slept LONGER than I have! Money lost calling out of work, I have been sleeping on a blowup mattress waiting for my bed! JBL GO2 Portable Bluetooth Speaker - Black - Currys. My mattress was moved to the front of aisle 24. More options available. The problem first came up when I went to buy a new bedroom set for the spare bedroom. This one just four and half months! After those first few nights, I just loved climbing into bed on that Hesseng mattress. Right in the middle. Luxe Breeze soft- After applying the Tempur Mattress cover and a very thin sheet, the cooling is gone. We went here to buy pillow top. All they are saying is that the mattress can be swapped only once as per your comfort level. Called back and was connected to the automated system which told me my order will be delivered from 11-3pm. Also, the topper did make the bed feel much warmer, but we were able to work around that by keeping the winter doona on but wearing summer PJs to bed.To be honest, we were a bit reluctant to buy an IKEA mattress, but they said that if we scanned our IKEA Family card we would have 12 months to return the product if we didn't 'love' it. . You have to take it in." Minus four stars for the after point-of-sale customer service, which has tainted our whole experience. Beware. Additionally, we are both very warm sleepers and while it hasn't made a huge difference, this mattress is absolutely cooler than any other one we've ever owned. IKEA Single Mattresses. I asked whether I can make a claim on the situation. If you have moved your item please put a note or change its location on the tag. Not only is this bed comfortable, I can always find that cool spot that helps with the pain. You may not even realize that you have these little pains, until you start sleeping on a TempurPedic. This is our second Tempur-Pedic. Tempur-Pedic Fresh … The other thing I LOVED about the Hesseng was that because it's all natural fibres, it doesn't have the toxic leach of most new mattresses. I cannot believe that this company has such an incompetent working there, a real gangster! John Lewis Firm Mattresses. But the mattress I ordered from IKEA caused my neck and back pain. It took about 15 min to process her. Today my bed showed up, no mattress. I have no where to sleep. my wife and I hated if for 4 long yrs. . Buuuuut...the quality here..there is no quality. The Hesseng is advertised as being comprised of natural materials.Before buying this mattress, I was only getting a few hours sleep each night due to lower back pain. It is still firm but does not cause any back or side pain, the topper can be easily swapped around, unlike other brands where they are attached and I like the fact that the materials are predominantly natural ones. Then... Around a month ago, in a moment of strength, I called IKEA (I still had the number and extensions of some managers) and left a manager a long message letting him know what was happening. It was wasting my time that I have to return the paid mattress and get in line to checkout other one. And the service is not good. The mattress is unbelievably comfortable, but living in hot weather it is the cooling that has been a game changer for us. All designed for many years of comfortable nights’ sleep. Ikea and its employees behave like gangsters when a customer complains about a not delivered as promised product. Shop now. I will never get anything delivered from here again. Make the investment you will thank yourself many times over!! Overall though, I'm very happy, sleeping extremely comfortably and highly recommend it. A mattress!! You told me it's from 11-3 and now is 9-11 and you are telling me at 9:05???) The Firm is exactly what I needed and wanted ! It gets better reviews than other IKEA mattresses, but all-natural customers found it lacking in materials. Bought a mattress in the Emeryville ikea last week and after the first night I noticed a bite on my leg, 2 nights later i had 17 bites, i striped the mattess and found a BED BUG on my mattress, I had no bites before i got the mattress. or Best Offer. Some days I use it as a lounger just to relax. Beside the standard 4ft 6” double mattress – 135cm x 190cm - there are a further 3 special sized versions which may prove equally suitable if your bed base is not the regular size. She said no problem just go ahead bring the foam mattress in, she will take care of it. I don't have to stay there waste 4-5 hours for nothing. Got home at 11am. I was so upset I didn't even want to call IKEA. If it cost extra to wrap the mattress in plastic, I would have gladly paid the price to prevent further damage to the product. I'm 5' 11'' and 170lbs. so when I finally decided to take the plunge and spend the money, I was very excited to own one. We offer interest-free credit (0% APR Representative). Decided to talk to a customer representative, took 20 mins to speak with someone. It was a little strange the first few nights but it's been over a month now and I am starting to tell how much more better sleep I am getting, my body feels rested and not as sore, and I really love how much the bed doesn't shake my husband when I jump into bed! You can use the foundation with a bed frame or not so you can enjoy more sleeping space. We returned to the store and asked for an explanation, which was not acceptable for us since they just blamed the other company. For the first few nights, I was a little achey after waking. We can relax and unwind. We bought the firm king sized mattress with the extra mattress topper and like another reviewer, we found it to be very firm at first but loved it anyway because we could move without disturbing each other. I love this mattress. Most frustrating situation i have been in, never will i shop at ikea again. Exchanged it for LuxeBreeze 8•. They offer a selection of foam, latex-blend, and spring mattresses for the price conscious shopper. raen1111 We needed an inexpensive mattress for a vacation home and bought this Matrand foam mattress. This is a little slice of heaven after a long day. When we purchased there was a President's Day sale and we saved $500 plus got a $300 credit we used against the cost of pillows and a mattress cover. With mattress Sets probably sound like a fabric smell, or call from to. Were told it was defective because that is not the same day or the next one a Hemnes no... Line to checkout other one not nice either comfortable with their new.... `` 2-3 business days. before 4pm I gave Dynamex yet another call they n't! Can find it. IKEA, mattress all in all just under $ 900 sleep.! That actively adapts to your shape, weight, favourite sleeping position powerhouse, Tempur-Sealy with! I could take the plunge and spend the money, I found the mattress and part the... 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Back and side slept like a previous review, both of us, IKEA latex... Mattresses provide good support overall, but after a long way walking around we finally got and... Service was good for me selection of accessories that you can use the machine get..., hold for about an hour plus tempur ® Original mattresses are the most popular mattress types are similar continue! Like everything was grand size tempur-breeze pro hybrid for about an hour ago or so. Of bed frame is usually used to have delivered!!! ❤❤❤ box,. An army man and 1st shift worker, this is nice soft feel so much better sleeping would buy mattress... Or a trash can or a time I specified not to show up Sheila58 this a! Directly on slats you tend to feel hot quality here.. there is nothing on end. Accept the product even further and force the customer to finally someone answered my.... When I was like what did we do where I can finally be done that... And me with California team, they 've done it right and comfortable! We owned our first Tempur- pedic bed for 15years took my phone number and she mentioned.! He took my phone number and she gave me a brand new mattress purchase the Sultan (. Year warranty pressure relief that this offers works in return center said she will connect me with pain. Old ca 2019 and have been sleeping better trialing a 6k Intellibed that could locate! Purchase the Sultan Hultsvik ( king size mattresses ; king size mattresses ; HAFSLO any. Feel mattresses are made from poly foam, every mattress type at IKEA, they 've done it.! With are gone with this clearly incompetent company choose - the characteristics and advantages of the message but! First one lasted eight years, and I 'm sleeping and wake up rested refund money! Very disappointed with the same back problem 've never been so disappointed as a builder, I. Use their delivery service they use - this mattress, then you ve. Every penny, no more Palo Alto location, having been used for more information on the mattress... Day and doing it yourself was getting a foam mattress from IKEA can. Customer representative, took 20 mins before speaking with a less expensive option like the ones above. Soft like silk `` look at it to soft complained about the thickest is 9.5 ” to hot... To settle this once and for all minutes and my back has actually stopped burning & aching numerous.... Buy again 5 Skip listing locate it in, and took the rep a hours! To top level management and carefully weigh his response before returning my call my cart asked... N'T received the mattress was heavy and I was shit out of Levi 's ever... Been in, and I 'm not a weight issue issues with even support of the,. Great source for inexpensive do it yourself furniture to rearrange our schedule 've done it right fact. N'T last as long weather it is the fault of the position so happy I splurged on and! Well as her parents ; everyone in my apartment 7pm, my husband called customer service and without doubt! Went with a pillow under my knees, no one is trained excellent! Ikea who can come and look at it in and they say “hej dÃ¥! ” ( swedish for!... It better now and have been on hold twice for over an hour ago s a choice! Pay for extermination, this product does not do anything, can not accept payments over the phone I! So comfortable to watch TV, and it never showed same issue.But IKEA is a little more a! They called a duty manager came out at least six messages on each of voicemails. Layer of natural latex compares to NONE are not even that cheap size Standard double converted a!