You are not a client or customer, you are a physician partner with whom we are in constant communication. This enables us to track market changes in an ongoing manner. Utilizing this data, we help you modify your products or programs quickly therefore greatly enhancing your success and positively affecting your bottom line. Presently have over 300,000 medical professionals in our database.
Historically we have seen better success when focused channels are established and proper resources are put into place allowing our partners to become an authority in that chosen area. A targeted distribution methodology allows us to build brand equity within a segmented channel. This philosophy allows for a higher level of profitability and customer service while building a sustained revenue model.
Segmenting sales, marketing and customer success teams with specific focus and targets placed on each area, ensures support in particular receives the resources necessary to maintain a high level of customer satisfaction. Resources are regularly evaluated and added to our offerings so long as they help our partners achieve the highest level of patient satisfaction available.
We are in the midst of finalizing relationships with pick-pack-and-ship facilities located throughout North America. It is imperative we deliver your product in a timely and cost-effective manner. At present, we have two shipping facilities, one in Florida and one in California. Our office in Toronto is capable of providing support while we deliver inventory directly from our Florida warehouse.
We understand the importance of both in and out-of-warranty repairs. To that end, we strive to offer advanced exchange of inoperable equipment. We then repair or replace as necessary. The value of a brand is in how they take care of problems when they arise. Our focus on the repair aspects has proven to make significant impact in the perception of our vendor partners.
